HR Manager
Job Description:
Candidzone is a leading recruitment and HR solutions provider in Qatar, connecting top talent with reputable organizations across various industries. We are currently seeking an experienced and highly professional HR Manager (European Nationality) for an exclusive luxury hospitality / boutique hotel / palace environment in Doha.
The ideal candidate will have extensive strategic HR experience within luxury hospitality, with a strong understanding of VIP service culture, professionalism, discretion, and confidentiality.
Key Responsibilities:
- Develop and implement HR strategies aligned with luxury hospitality standards
- Act as a strategic HR partner to the General Manager and senior leadership
- Lead workforce planning, manpower budgeting, organizational structure, and resource planning
- Manage end-to-end recruitment while maintaining high luxury and VIP service standards
- Develop onboarding and training programs covering etiquette, grooming, discretion, and service excellence
- Build talent pipelines for Butler Services, Guest Relations, Security, and other critical positions
- Manage performance management, succession planning, and employee development programs
- Handle employee relations, grievances, disciplinary matters, and conflict resolution
- Ensure compliance with Qatar Labor Law and internal HR policies
- Oversee payroll coordination, compensation, benefits, and employee records
- Monitor HR KPIs and provide reports and recommendations to senior management
- Maintain strict confidentiality when handling VIP and sensitive employee information
Skills & Qualifications:
- Bachelor's Degree in Human Resources, Business Administration, Hospitality Management, or related field
- Master's Degree / MBA is highly preferred
- 8–15 years of progressive HR experience
- Proven experience in luxury hospitality, boutique hotels, palace environments, or VIP service operations
- Strong knowledge of HR strategy, recruitment, workforce planning, performance management, and employee relations
- Excellent understanding of luxury hospitality culture and high-touch service environments
- Strong knowledge of Qatar Labor Law and HR compliance
- Exceptional leadership, communication, negotiation, and interpersonal skills
- High level of professionalism, discretion, confidentiality, and cultural sensitivity
- Strong executive presence and ability to work with senior leadership and VIP stakeholders
Preferred Candidate Profile:
- European Nationality preferred
- Luxury hospitality / palace / boutique hotel experience strongly preferred
- Experience working with VIP and high-profile clientele is an advantage