RO & Stakeholder Officer

  • Doha, Qatar
  • Candidzone
  • Full-Time
  • On-Site

Job Description:

Candidzone is a leading recruitment and HR solutions provider in Qatar, connecting top talent with reputable organizations across various industries. We are currently seeking an experienced Stakeholder Coordinator / Public Relations Officer for a major infrastructure project in Qatar.

The ideal candidate will have extensive experience in public relations, stakeholder engagement, and customer service, with a strong ability to manage public concerns, coordinate with government entities, and support community relations throughout construction projects.

Key Responsibilities:

  • Manage stakeholder engagement and handle public inquiries, feedback, and complaints related to construction activities
  • Coordinate with residents, municipalities, Ashghal, MOI, Traffic Police, government departments, and embassies on project-related public relations matters
  • Conduct regular site visits and meetings with affected communities, preparing reports and feedback for project stakeholders
  • Develop and implement public relations programs, including notices, flyers, and awareness materials
  • Coordinate closely with the construction supervision team to minimize public inconvenience
  • Establish and support public complaint handling processes, including call center coordination
  • Maintain effective communication with clients and regulatory authorities while ensuring timely issue resolution
  • Prepare stakeholder reports and ensure compliance with project communication requirements

Skills & Qualifications:

  • Bachelor's Degree in Law, Mass Communication, or a related field
  • Minimum 15 years of overall experience in public relations and communications
  • At least 10 years of experience in customer service and stakeholder management
  • Experience handling public complaints on construction or infrastructure projects is highly preferred
  • Strong understanding of Qatari culture and government stakeholder engagement
  • Excellent communication, negotiation, and conflict resolution skills
  • Proficiency in Microsoft Office and relevant computer applications

Requirements:

  • Must be fluent in English and Arabic (written and spoken)
  • Strong interpersonal, organizational, and reporting skills
  • Resourceful, professional, and able to work effectively under pressure
  • Experience with Ashghal infrastructure projects is a strong advantage