RO & Stakeholder Officer
Job Description:
Candidzone is a leading recruitment and HR solutions provider in Qatar, connecting top talent with reputable organizations across various industries. We are currently seeking an experienced Stakeholder Coordinator / Public Relations Officer for a major infrastructure project in Qatar.
The ideal candidate will have extensive experience in public relations, stakeholder engagement, and customer service, with a strong ability to manage public concerns, coordinate with government entities, and support community relations throughout construction projects.
Key Responsibilities:
- Manage stakeholder engagement and handle public inquiries, feedback, and complaints related to construction activities
- Coordinate with residents, municipalities, Ashghal, MOI, Traffic Police, government departments, and embassies on project-related public relations matters
- Conduct regular site visits and meetings with affected communities, preparing reports and feedback for project stakeholders
- Develop and implement public relations programs, including notices, flyers, and awareness materials
- Coordinate closely with the construction supervision team to minimize public inconvenience
- Establish and support public complaint handling processes, including call center coordination
- Maintain effective communication with clients and regulatory authorities while ensuring timely issue resolution
- Prepare stakeholder reports and ensure compliance with project communication requirements
Skills & Qualifications:
- Bachelor's Degree in Law, Mass Communication, or a related field
- Minimum 15 years of overall experience in public relations and communications
- At least 10 years of experience in customer service and stakeholder management
- Experience handling public complaints on construction or infrastructure projects is highly preferred
- Strong understanding of Qatari culture and government stakeholder engagement
- Excellent communication, negotiation, and conflict resolution skills
- Proficiency in Microsoft Office and relevant computer applications
Requirements:
- Must be fluent in English and Arabic (written and spoken)
- Strong interpersonal, organizational, and reporting skills
- Resourceful, professional, and able to work effectively under pressure
- Experience with Ashghal infrastructure projects is a strong advantage